Terms of Use

Thank you for visiting twr.org. twr.org is the website of Trans World Radio (“TWR”), a global multi-lingual Christian media ministry. This access is provided as a service to you, and each use of this website constitutes acceptance of its Terms of Use. TWR reserves the right to make changes on additions to these Terms of Use without prior notice.

Intellectual Property Rights

All of the content on twr.org is protected by copyright and other intellectual property rights, whether originally provided by TWR or by third party contributors, and is intended only for your personal and private use. This includes, but is not limited to audio, video, text and artistic renderings including corporate logos, and underlying computer software. Content provided by twr.org on its own or on behalf of third-party contributors may not be reproduced and redistributed in any manner including electronic retransmission, sold, resold, or otherwise exploited for commercial reasons without written permission from TWR. Access to the twr.org website is free of charge and may not be exploited for commercial gain. If you are the owner or legal representative of the owner of content that you believe is available without permission through twr.org, please notify us through our contact information contained on this website.

Content permanence and accuracy

TWR makes no warranties as to the continuous availability of individual content elements provided through this site. Content may be added, removed, or modified without prior notice. Schedules of related TWR radio broadcasts may change without notice. Any current or future content made available through twr.org is subject to the Terms of Use.

Links

In addition to content provided directly on twr.org, you will find links to third party organizations whose websites are not under the control of TWR.Although these sites may make use, with permission, of the TWR logo for promotional purposes, TWR makes no warranty as to the accuracy of information found on these sites, nor does the information and opinions of the owners of these sites necessarily represent the positions or opinions of the owners of TWR.Some linked third-party sites may make use of internet cookies, data collection, or request other personal information from users. TWR is not responsible for the privacy policies of these websites, nor are they subject to the TWR privacy policy.

Responses to twr.org website

This website is equipped with a response function through which you can comment or ask questions related to your use of twr.org. TWR reserves the right to use your responses for promotional purposes, and to encourage partner organizations that provide content for twr.org. No personal information related to your response will be displayed on the twr.org website or otherwise made public.

Interaction with third-party content providers:

twr.org provides links to websites of other organizations who may provide goods and services of their own. Any interaction you have with these organizations involving the payment for and deliver of resources or services is strictly between you and those organizations. By use of this site, you agree that TWR will not be liable for any failure of deliveries and services or other misrepresentations by third-party contributors or advertisers.

Donations

twr.org provides the user with the opportunity to make voluntary financial donations to its parent organization, TWR. Donations to TWR are processed securely by TWR. Data collected during the processing of donations to TWR is subject to TWR’s Privacy Policy. TWR makes no warrants as to the security of other organizations’ websites and is not responsible for how they process direct donations.

Anonymous data collection

To protect your privacy, you are able to maintain complete anonymity in your use of twr.org. However, when you access the site, we are informed of the name of your Internet service provider, and about the information transmitted to us by your browser, such as the pages that you visit in twr.org. In order to accomplish this, we make use of the program Google Analytics. Data provided to us by Google Analytics is used only for statistical purposes and is never used to personally identify visitors to twr.org.

DISCLAIMER AND LIMITATION OF LIABILITY

THIS WEBSITE IS PROVIDED BY TWR.ORG ON AN “AS-IS” BASIS. TWR AND TWR.ORG DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EITHER EXPRESSLY OR IMPLICITLY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE RELIABILITY OF THE SITE’S OPERATION AND THE CONTENT PROVIDED THROUGH THIS SITE. LINKS TO THIRD PARTY ORGANIZATIONS, PRODUCTS, AND SERVICES DO NOT CONSTITUTE AN ENDORSEMENT OF THOSE ORGANIZATIONS, THEIR PRODUCTS, OR SERVICES. TWR IS NOT LIABLE FOR ANY LOSS OR DAMAGE ARISING AS A RESULT OF YOUR USE OF THE TWR.ORG WEBSITE. TO THE EXTENT ALLOWED BY LAW, TWR IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF INFORMATION, CORRUPTION OR THEFT OF DATA, VIRUSES, SPYWARE, OR OTHER PECUNIARY LOSS. THE LIMITATIONS SET FORTH ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND TWR. YOU AGREE AND UNDERSTAND THAT TWR WOULD NOT PROVIDE THE TWR.ORG WEBSITE WITHOUT SUCH LIMITATIONS.

General information & legal governance

These terms of use are the only and entire agreement between the user and TWR and supersede any previous agreement for the use of the website. This website is owned by TWR in the State of North Carolina, USA. Consequently, the laws of North Carolina will govern all terms, conditions, and disclaimers.

Privacy Policy

TWR is committed to protecting your online privacy while providing you with the most useful and enjoyable Web experience possible. While you can use many features of our site anonymously, you are required to provide personal information to make donations or to request that we send you information or materials. For international users, please note that it may be necessary to transfer your information internationally and, in particular, your information may be transferred to and processed in the United States.

Emails

Your privacy is extremely important to us, and we will do everything possible to protect it. To that end, TWR maintains an opt-in policy for its email communications. That means we only send email to individuals who have requested to receive our emails or to people with whom we have an ongoing relationship.

Please note that all email that we send you has the provision to unsubscribe built-in so that you can change your mind at any time. And you can be assured that we will not share your email address with others, nor will we ever sell or rent your email address to anyone.

How we collect and use personal information

If you respond to an offer, we must ask for your postal address so we can deliver the requested materials. We will not share your information obtained on this website with any third-party organizations.

When making an online donation or purchasing resources, the personal data you enter on TWR's site is encrypted with secure server software (Secure Sockets Layer SSL padlock in browser window) that encodes the information before your Web browser software sends it to us. Your information remains encrypted while it is sent to us and is decoded only after it reaches our server, meaning hackers cannot obtain any of your personal information while it is in transit.

Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company's essential business data protects your personal data as well. After your purchase or donation has entered our system, your credit-card information is purged. TWR does not keep a copy of your credit-card number on file.

In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved.

How we use cookies

At this time TWR does not use cookies to track the activity of those who visit the website.

What we provide to third parties

TWR does not distribute or provide any third-party access to your personal information except upon your request or to facilitate your own attempts to request materials from third-party sources.

Return/refund policy

If you are not satisfied with an item received from us, you may return it within 30 days of receipt. We will be happy to send you a replacement item or issue a refund, whichever you prefer. Return shipping fees are not refundable unless the item(s) was incorrectly shipped, received damaged or defective.

Obtaining your consent

By using our website, you give TWR permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics.

If you wish to verify and/or change any information that we are holding about you, please call our Donor Services department at 1-800-456-7897 or contact us.

Additionally, if you indicate that you would:

  • like to receive additional information, by mail from TWR from time to time
  • like to subscribe to TWR Update
  • like to join the Email Prayer Team

you give TWR permission to send the material and/or e-mails you requested.

If you are under the age of 18, you must not provide your name, email address or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell us what you think

TWR welcomes your questions and comments about our privacy policy. Please feel free to contact us.

FOR RESIDENTS IN THE EUROPEAN UNION - IMPORTANT INFORMATION FOR YOU TO KNOW

For citizens of the European Union: the data protection and other laws of other countries outside of the European Union may not be as comprehensive as those of the European Union. Please be assured that we take steps to ensure that your privacy is protected as described in this policy. By using the TWR Services, you agree to have your information transferred to and used in the United States as set forth in this policy.

  • The identity of the data controller

    Stichting Trans World Radio Europe

  • TWR’s purpose for processing data

    For the receipt processing and acknowledgement of donations and/or contact information to TWR’s worldwide ministry.

  • Type of data processed and manner in which processed

    Name, address and other contact information, donations history, and information about interest in specific areas of the ministry of TWR.

    TWR does not distribute or provide any third­party access to your personal information except upon your request or to facilitate your own attempts to request materials from third party sources.

  • Where the data is stored

    On a server at TWR’s offices in Cary, North Carolina, USA. When making an online donation or purchasing resources, the personal data you enter on TWR's site is encrypted with secure server software (Secure Sockets Layer SSL padlock in browser Window) that encodes the information before your Web browser software sends it to us. Your information remains encrypted while it is sent to us, and is decoded only after it reaches our server, meaning hackers cannot obtain any of your personal information while it is in transit.

  • Where to go if you have questions about the data processing

    Go to the “Contact” page at TWR Europe

  • Where to go if you object to TWR’s use of your personal data

    Go to the “Contact” page at TWR Europe

    Once data from the EU reaches the TWR website, the same security software TWR uses to guard all of its essential business data protects your personal data as well. In the case of purchases and donations, after your purchase or donation has entered the TWR system, your credit card information is purged. TWR does not keep a copy of your credit card number on file. We also work tirelessly to make sure that we use any information you provide us only in ways you have approved.

Copyright Inquiry

TWR does its best to ensure that we have permission from the owners of third-party content to use what we make available through our Web platforms. If you are the legal owner or legal representative of the owner of a piece of content that you believe is made available through a TWR website without proper authorization, please contact us through the online form below. We will respond as promptly as we can to your request and work diligently to resolve the issue. Thank you.

Copyright Contact Form


Please provide a detailed description of the copyrighted media file or content piece in question (e.g., content type, title, URL, etc.)

By submitting this information, you acknowledge, under penalty of perjury, that you are the legal owner or legal representative of the owner of the content in question.

  • Locked