Job Type

Direct Hire

Location

Cary, NC
United States of America

Length of Service

  • Full Time

This role needs an individual proficient in English and Spanish, with an attention to detail, and ability to provide services to and have contact with current and prospective donors.  Working alongside the Spanish ministry team to engage and develop meaningful relationships with listeners, donors, and clients in the United States and Spanish-speaking world by email, telephone, and other media in a Biblically based manner.  Work with radio stations around the world to ensure they are able to access the programs that are available, with the goal of reaching the lost with the message of hope found in Christ alone.

Core Competencies:

  • Commitment to Jesus Christ evidenced by a personal relationship
  • Respected among peers for integrity and spiritual walk with God
  • Has a servant heart and vision for world missions, especially to the Hispanic world
  • Manages priorities and workflow with attention to detail

Responsibilities:

  • In-bound and out-bound communication in Spanish with listeners, donors and clients by phone, mail, email in response to inquiries, requests for resources and donations in a Biblically based, timely, accurate and courteous manner 
  • Handle processing of all types of donations including the set-up and management of recurring credit cards, e-check and Electronic Funds Transfer transactions 
  • Respond by email and phone to program inquiries from radio stations 
  • Maintain up-to-date records on affiliated stations 
  • Build relationships with US radio stations 
  • Assist Latin America Regional Media Services with the transfer and interchange of audio programs and other media between Ministry Partners, production centers, and media users 
  • Produce reports for TWR’s Cooperating Media Ministries 
  • Maintain the website used as landing page for stations requesting programs 
  • Seek opportunities to increase the distribution of programs domestically and internationally 

Qualifications:

  • Fluency in speaking, reading and writing in English and Spanish
  • Experience sharing the gospel in English and in Spanish; counseling experience desired
  • Background in data entry, customer service or insurance
  • Excellent computer skills in Microsoft Office, and be able to quickly learn additional software and programs as needed
  • Must be able to work between the hours of 8am and 5pm, Monday through Friday